Data Protection & Carrier Privacy

Privacy Policy

Effective Date: October 19, 2026 • Last Reviewed: October 19, 2026

Streamline Dynamics Group ("Streamline Dynamics Group," "we," "us," or "our") operates streamlinedynamicsgroup.com and provides enterprise operations, cloud voice routing, business messaging workflows, and customer intake infrastructure. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit an inquiry, or interact with our voice and SMS communication systems.

Strict Mobile & SMS Opt-In Privacy Commitment:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver communications you have explicitly requested.

1. Information We Collect

We collect information that you voluntarily provide to us and technical telemetry generated when you interact with our digital properties:

Business & Contact Identifiers: Name, organization name, work email address, telephone number, and inquiry details submitted via our forms.
Consent & Audit Records: Timestamp, IP address, user-agent string, referring URL, and exact disclosure language presented at the moment you opt in to receive voice or SMS communications.
Telecom & Interaction Metadata: Call routing logs, message delivery receipts, opt-out keywords (such as STOP), and support requests (such as HELP).

2. How We Use Information

We use collected information strictly for legitimate business and operational purposes:

To respond to architecture inquiries, schedule consultations, and deliver requested B2B services.
To transmit transactional, scheduling, and service-related SMS messages or voice calls to individuals who have provided explicit prior express consent.
To enforce Do-Not-Call (DNC) and SMS opt-out suppression lists across all communication gateways in real time.
To maintain security, prevent automated abuse, and comply with applicable federal and state telecommunications regulations (including the TCPA, TSR, and CTIA guidelines).

3. Mobile Messaging & Non-Sharing Policy

We respect your mobile privacy. When you opt in to receive text messages from Streamline Dynamics Group:

Your mobile phone number and SMS consent records are strictly ring-fenced and are never sold, rented, loaned, traded, or shared with any third parties or corporate affiliates for their marketing or promotional use.
You may revoke consent at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message we send, or by contacting compliance@streamlinedynamicsgroup.com.

4. Data Security & Retention

We implement administrative, technical, and cryptographic safeguards—including TLS encryption in transit, role-based access controls, and immutable consent audit logs—to protect your information against unauthorized access or disclosure. We retain consent and suppression records for the period required to demonstrate regulatory compliance and honor permanent opt-out elections.

5. Your Privacy Rights (CCPA / CPRA & State Laws)

Depending on your jurisdiction, you may have the right to request access to the personal information we hold about you, request correction of inaccurate data, or request deletion of your personal information (subject to statutory record-keeping obligations for DNC and consent suppression logs). To exercise these rights, email compliance@streamlinedynamicsgroup.com.

6. Contact Information

If you have questions about this Privacy Policy or our data governance practices, please contact:
Streamline Dynamics Group — Privacy & Compliance Desk
8 The Green, Suite 8343, Dover, DE 19901
Email: compliance@streamlinedynamicsgroup.com
Phone: (888) 519-0420